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By Julieanne Leupold Imagine
the Target Greatland of the Internet. One place that contains everything
you could ever dream of and then a little bit more. The
Campus Pipeline program - better known as PepXpress - functions as the
ultimate Internet superstore to connect every dimension of the Seaver
campus. “We
see Pepperdine Xpress as the wrapper; it wraps around many other
systems,” said Kathee Robings, chief operating officer of Information
Systems. “For a long time we have seen this need to get a more
collaborative tool between students and faculty. That’s what Campus
Pipeline does. The Pipeline deals with the much bigger picture: it can
deal with all Seaver students.” Between
the sprawling campus, the isolated majors and the packed schedules,
students and teachers find difficulty connecting with one another. Campus
Pipeline seeks to alleviate this breach. The
PepXpress program came to Pepperdine through a strategic alliance between
Campus Pipeline and the company that provides all of the university’s
Internet services. “This
system gives students one place where they can accomplish self-service
administrative tasks, check their e-mail, deal with course-based
collaborative content and get personalized messages,” said Dan Kelo,
manager of client/server development for Information Resources. Through
PepXpress, which is accessible directly from the Pepperdine homepage,
students can view their grades, register for classes and check their
student account balance with an unparalleled sense of privacy. Although
the newly implemented OneStop station in the Thornton Administrative
Center allows students to accomplish all of these things in one location,
PepXpress allows students to do the same things without leaving their
rooms or discussing their private information with office workers.
Instead, when students log on with a unique user ID and password, they can
view their personal information in utmost confidentiality. “We
think of PepXpress as the non-stop component of OneStop,” said Robings.
“You can go to your web browser and see if you can accomplish what you
need to do before even walking over there. Try it on the web first, and if
you can’t get what you need, then go and talk to a real person.” In
addition to tracking personal information, PepXpress features
collaborative tools, including online chat rooms and personalized
messages. But since this portal is so all-encompassing, it can’t delve
very deep into individual class interaction. This is where the BlackBoard
program comes in. In
a move for modernization, former Pepperdine president David Davenport
delivered a mandate to bring more technology into the classroom. In
response to this mandate, the BlackBoard program was installed as an
independent Seaver campus project while PepXpress was still in idea form. “Think
of BlackBoard as being a narrower but deeper focus on individual course
content,” said Kelo. “For example, if a professor chooses to implement
technology in their classroom, BlackBoard gives them a variety of tools
with which to do that.” Blackboard allows each professor to virtually
conduct class on the Web. Using this technology, faculty can post
messages, hold online chats and conduct tests over the web. These
two programs, BlackBoard and PepXpress, were created with individual
purposes and a slight overlap, but can be internally connected without
students even realizing they’re traversing between different systems. Each
teacher has a homepage within PepXpress that can be replaced with the
BlackBoard site. That way, students can reap the rewards of the widespread
connections of PepXpress and still have the deeper benefits of the
BlackBoard system. These
new computer systems, although grand in their idealized view, have their
problems. Right now, PepXpress is still just a pilot program that requires
the voluntary participation of both faculty and students for its survival.
Since the creators of this program can’t track where students are
visiting, there is no record of how successful this system is. They are
setting up a service e-mail for students to provide feedback in hopes of
expanding and improving this program. “This
is a very new and young product, so this is going to be evolving,” Kelo
said. “Functionally, it is certainly not quite as robust as we’d like
it to be, but I think we are going to see that grow tremendously in the
next year.” Although
everyone who bears the name of the Waves is connected through the
Pepperdine family, the diverse facets within the campus make it difficult
to remain a unified, informed body of people. PepXpress creates a
much-needed sense of unity and distribution of information in the
cyberworld. In a society where the expansion of the Internet has been criticized as one of the most isolating activities of all time, the creation of PepXpress builds a connection that transcends this isolation. |